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Opinion/Commentary

Disney: from magic to heartlessness

Image: FelixCatana, iStock

When I was a child in the 1990’s, I was obsessed with Disney. When I was ablut five or six I wanted Cinderella and Snow White and the Seven Dwarves videos.

In 1995, I remember wanting to go to Disney World or Disneyland so badly. Back then, people who had Pocahontas and Toy Story on video had a chance to win a flight to Disney World in Florida. I didn’t win, much to my disappointment.

I also loved Sleeping Beauty. A few years later, I fell in love with Mulan. You get it. I was a Disney kid through and through until I was in my mid teens.

Now, as an adult, I find the Walt Dosney Company so… heartless. They have sacrificed safety, human dignity and compassion for profit.

The food allergy death and the Disney+ ‘fine print

This is the most recent scandal that I know of.

According to the ABC, last year, Kanokporn Tangsuan allegedly died in a Disney Springs restaurant. It’s alleged that Mrs Tangsuan had an allergic reaction to nuts and dairy in the food. Walt Disney Corporation advertised that accommodating for people with allergies was a “top priority”.

In the aftermath of Dr. Tangsuan’s death, her husband, Jeffrey Piccolo tried to pursue a wrongful death lawsuit against Walt Disney Corporation. Rather than admit guilt, Walt Disney Company callously argued that Dr. Kanokporn’s family couldn’t sue. They made the bogus claim that pursuing a lawsuit went against Disney Plus’s Terms and Conditions.

Lawyers supporting Piccolo said Disney’s ‘fine print’ argument was “absurd”.

Disney’s backpedal and response

After the public found out Disney’s callousness, Disney backpedalled. Kind of. Disney offered a vague, inauthentic response:

With such unique circumstances as ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss.

Walt Disney Corporation should give Piccolo and his family a proper apology. Then again, psychopaths can’t give genuine apologies, can they?

Disney goes after grieving father over dead son’s tomb stone

Dr. Tangsuan’s death isn’t the only time where Walt Disney Corporation has been heartless.

In 2019, Disney clashed with British father, Lloyd Jones over a Spider-Spider-Man display on his son, Ollie’s tombstone. Ollie passed away after a battle with leukodystrophy. Jones wanted to use a picture of Spider-Man to honour his son.

Disney Corporation dug their heels in, arguing that Walt Disney himself forbade his cartoons from being engraved on tombstones.

This caused outrage. Over 16,000 people signed a petition calling for Disney Corporation to change their policies. Families of children who’ve passed away should be able to display Disney movies on tombstones.

Jones’ brother, Jason joined in the chorus calling for Disney to change thir mind. Disney didn’t buckle, but offered a ‘one – of – a – kind’ illustration, with words commemorating Ollie.

So, what can we say about Disney? They’re heartless. They don’t care about their fans — children or adults. They only care about money and bogus terms and conditions. Maybe keep that in mind when you’re thinking about signing up to Disney Plus.